Weather Policy:

As London weather is highly unpredictable, Pampered Picnics strongly recommends you have a backup plan or indoors location in mind. We cannot refund bookings on the basis of bad weather. If the forecast predicts bad weather conditions (extreme colds/winds), Pampered Picnics will work with you to reschedule the event to a mutually agreed upon date (subject to availability). The decision to reschedule the event will be discussed and finalised with you 48 hours before the event. The new rescheduled date must be within 90 days of the original booking. We will hold all deposits and payments for any postponed and rescheduled events. 

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Location:

We recommend private venues, homes, and gardens as the perfect location for your luxury picnic due to the privacy they provide and the option to move the picnic indoors/under cover if the weather turns bad. London offers a number of beautiful and picturesque locations and parks that are perfect for luxury picnics, however many of London’s outdoor venues, parks and public spaces require permit fees/permissions for picnic setups. 

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We have established a partnership with the parks managed by the London Borough of Hammersmith and Fulham. They have agreed to offer our clients permits for a small permit fee. If you choose one of the parks managed by the London Borough of Hammersmith and Fulham, we can arrange everything for you. Eel Brook Common is our favourite park to use within their Borough.

 

Apart from the parks managed by the London Borough of Hammersmith and Fulham, we don’t take any responsibility for permits/permissions. You will need to check if a permit is required and get in touch with the appropriate contact before booking your luxury picnic. Unfortunately we are unable to provide our picnic setups in any of the Royal Parks as they are no longer providing us with permission or permits. If you did wish to enjoy a luxury picnic in one of the Royal Parks, our DIY picnic hire may be an option for you, however it would be your responsibility to seek the appropriate permission/permit. Free transport is included in our setup packages within a 3 mile radius of SE10. Additional transport charges will apply beyond this radius.​

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Additional Guests:

You may request additional guests to join your luxury picnic. Payment for all extra guests will be due 48 hours prior to the picnic.

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Payment:

To secure your date, an additional deposit of 50% of the total cost is required at the time of booking. This will be used as a security deposit to replace any damaged or lost equipment. We will FULLY REFUND the security deposit to you when we have checked that all the equipment has been returned in its original and undamaged condition, which can take up to 3 working days. The full total is due to be paid 7 days prior to the scheduled event. If the full balance has not been made 7 days prior to the scheduled event, the picnic setup will be cancelled and the deposit will not be refunded. All cancellations and postponements must be made 72 hours before the scheduled event. No refunds will be given for cancellations made less than 72 hours before the scheduled event. We will hold all deposits and full payments for any postponed or rescheduled events.

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